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john-wiggins's avatar
john-wiggins
Tuning in
3 years ago

Access to an old Virgin Media blue yonder email account

I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail account

Blueyonder
old

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  • Anankha's avatar
    Anankha
    Problem sorter
    3 years ago

    Can you log into the account via webmail? If not is there any error message?
    Is the account connected to an active broadband account? If not then the address may have been deleted.