Hi, my family have recently upgraded our internet and have also gotten the VM TV box installed as part of a package. We have never used it as all we do is watch Netflix or play games with the TV. How do I prove to the tv license agents that we do not use it in order to declare we don’t need a tv license?
VM is within its rights to withdraw all VM TV services from you in the absence of a license under B9 of the Ts and Cs https://prod.ctassets.virginmedia.com/uploads/Terms_and_Conditions_TV_Fibre_Phone_from_4_February_2024_35cc93ecec.pdf
If you don't use the box at all it does beg the question why you are choosing to have a VM TV package.
