vginforum
2 years agoDialled in
How can VM justify an 18% increase?
I have just been sent a renewal email which says VM want to charge me 18% more for the same service I've had over the last 18 months. No extra services, no new hardware. I haven't even asked for help during that time.
How is the extra charge calculated, how can they justify this?
After 15 years paying them, they want to charge me twice what a new customer would pay for the same. Thanks for being a loyal customer... NOT.
Please don't tell me it's energy increase. We all have to absorb them.