Early disconnection fee

Question

So I singed up to a new FFTP supplier in my area. I phoned VM to get a figure for the early disconnection fee.

Just like their "dynamic" pricing structure that fluctuates by the minute and who you speak to, so does the Early disconnection fee.

At the beginning of the conversation it was one price, by the end it was another.

Now I've had 2 email's , an hour apart from each other, with 2 new prices. So now I have 4 different priced on the same day for the same thing.

VM are a joke. I'm sure they use a random number generator to come up with their prices.

goslow · Answer

VM does like to put out ever-changing pieces of information. There is some info here

https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees

which might allow you to compare with the output from the VM random number generating machine.

carl_pearce · Answer

Why not use OTS?https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-broadband-provider/

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