mante
2 years agoJoining in
Broadband Cancellation: That appeared easy...
Called VM early at 08:15 and got through to a chap in uk call centre. Told him I want to give my 30 day notice of cancellation of braodband. He asked why, I told him I was going to another ISP called toob for £25 a month. He looked them up and said he couldn't believe how cheap they were doing broadband for and couldn't compete. Didn't even try to offer me another deal. He put my cancellation through straight away. Took just 19 minutes on the call. Must admit I was a little apprehensive about calling thinking I would have to deal with an off-shore call centre. Maybe it's true if you call them early just after 8am you get the UK call centre. Just got my confirmation email too. Yay!!