ZTech IP Camera/VM Hub5 - no connection

Question

I have a ZTech Baby Bullet camera that worked fine on my old EE Router however, just changed to Virgin Media with 5X hub and it won't find it. I am a novice but have tried different programs to find it like IPConfig, Bitvision. Tried entering manually vis S/N, Mac Address and nothing works. When I tried to register on BitVison it says Not online. It has been back to point of purchase, been tested and there is no problems. I have no idea how to get it to work and, being a novice have no idea what to try. Did try disabling all security blocks. Any help, in basic language would be appreciated as I do need it to cover my property.&nbsp;

carl_pearce · Answer

This wouldn't help if the Camera has a fixed IP address on the wrong IP range!

Client62 · Answer

Has the ZTech Baby Bullet camera been factory reset and then following the makers original installation process,reassigned a static IP in the 192.168.0.xxx range or enabled for DHCP with the VM Hub ?

Jag5553 · Answer

No I don't think it has.How do I do that please, if it is something I can do?&nbsp;&nbsp;

Client62 · Answer

Get hold of the manual, follow the as new install process to the letter just as was done to get the camera working with the previous EE Router.&nbsp;

legacy1 · Answer

Get a better router with 1Gb ports or better like this

ASUS TUF Gaming AX6000 Dual Band WiFi 6 Extendable Gaming Router, Dual 2.5G Ports, Gaming Port, Mobile Game Mode, Port Forwarding, Subscription-free Network Security, Instant Guard, AiMesh Compatible : Amazon.co.uk: Computers & Accessories

use as double NAT wait for modem mode

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ZTech IP Camera/VM Hub5 - no connection

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