Forum Discussion

shaqster1009's avatar
shaqster1009
Joining in
2 years ago

YourOpinion Survey

Recently had broadband installed and the guy was pretty sound. Asked me to leave a review through the youropinion survey with a provided link but that link doesn’t work ?

 

I would be more than happy to give the techs name and ID as it was well deserved. 

Thanks,

 

Shaqel

7 Replies

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)

    Hey shaqster1009,

    That's great that you want to leave some feedback for our technician, we can certainly get this passed over, I will send you a private message so that we can get this processed through.

    Joe

    • Ian49's avatar
      Ian49
      Just joined

      Hi, having the same problem the link in the email doesn't work.

      Therefore I'd like to give a heads up for Conor who attended to my faulty TV box and replaced it. well worth a 5.

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team

        Hello Ian49,

        Welcome to the Community and thanks for taking the time to post here on the forums. I'm sorry that you're having issues leaving feedback to our engineer. I'd be happy to pass on your feedback from here, if you'd like me to do so?

  • In the same vein Vasilaki 60369 (or maybe 8, his engineering skills are way better than his writing ;-)) fixed my problem last month and he was absolutely first rate.  But I never received the review request.

     

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi ntruby 

      Thanks for posting and welcome back to the community.

      Thank you for sending this on, I've passed the feedback on (the engineer ID was right)

      Best wishes.

  • cx03's avatar
    cx03
    Just joined

    Hi there I could not rate from this link sent to my phone ( to fill in the survey) for this nice guy from customer service from Virgin Media, as the number is not available with me at the moment. But I had the best customer service experence today (27/05/25) He was very patient, very clear and helpful. He definitely deserves the highest rating which I think is 4 on the survey if I am not wrong. I want to help him because he deserves it please can you update it for me on the system thank you! His name is Pritlvi (I don't know if I spelt it correctly but roughly like that)

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi cx03 

      Thanks for posting and welcome to the community.

      Great to hear this and I'll send you a PM now to take the details.