ntadmin
7 months agoJoining in
WiFi significantly worse than previous provider
I am a new customer, first experience of virgin media. The wired connections seem pretty good and very stable. However, I have fairly regular complaints from my family about the wifi ever since switching. I have had no complaints for the past 3-4 years. The wifi base is is exactly the same position. I have a Hub 3.0.
Today I ran the service checked on the hub and it said I had a weak signal to a desktop Mac-mini a mere 4m from the Hub. Computers in places that used to work perfectly are losing the wifi signal.
I know that this house does not need more "wifi bases" - I had it working perfectly with the previous provider with a single base unit. How do we get this working?