Forum Discussion

brocklys2's avatar
brocklys2
Joining in
11 months ago

Wifi problem

Suddenly lost WiFi access. Still connected but it says no WiFi access and the hub keeps occasionally doing deep blue flash. Did a power off reset, and an unplug and no changes.

  • Client62's avatar
    Client62
    Alessandro Volta
    11 months ago

    Connect to the Hub at http://192.168.0.1/ and check status of the Hub, does it have a signal / is the Internet (online).

    Call the automated number 0800 561 0061, this may be a fault in your street.

  • Zach_R's avatar
    Zach_R
    Forum Team
    11 months ago

    Hi brocklys2,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear that you're experiencing some Wi-Fi issues recently. Are these ongoing today? If so, can you confirm if your wired connection is also impacted at all?

    Thanks,