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Andy151's avatar
Andy151
On our wavelength
7 months ago

Wifi pods flashing red.

Good evening all, 

I'm on the M500 broadband and have no problems with the router. The problem lies with the WiFi pod. We got it as part of the trial, which must have been at least 4 years ago. The problem is the light on the front flashes red. I turn it off for at least 5 mins. I turn it back on, it goes through its set up and then after about 30 mins, it back to flashing red. I've turned the router off, reset it gone through everything  I can think of. 

Any other suggestions or is it "old" and needs updating(are they still using the original pods?)

Cheers Andy 

 

5 Replies

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    7 months ago

    Hi there Andy151 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your Pod and I'll be happy to take a closer look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    Is the brown colour on the VM Pod a reflection of the carpet or has it overheated and discoloured ?

    • Andy151's avatar
      Andy151
      On our wavelength
      7 months ago

      Hello, I've just checked and I think it was a shadow. The pod isn't discoloured but it is warm. Is everyone else's pod warm to touch. I would have thought someone from VM would have picked this thread up by now or are they avoiding anything to do with pod issues?

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team
      7 months ago

      Hello Andy151.

      It looks like Ash has replied and sent you a private message already.

      We're always here if you need anything else.

      Gareth_L