wifi pod request tracking
Hi,
I recently requested some wifi pods to help remove some drop outs I am having in 2-3 rooms (<20), I spent hours on the chat on Tuesday 2nd and had a confirmation that a pod would be sent out and that I would receive tracking information. Also told that I needed to wait before requesting a second by 72 hours (?) so back on the chat on Saturday to request a second, again was told tracking information would be sent out and that the pods would be delivered within 3-5 days.
So far no tracking information to confirm these pods will actually arrive and when I need to wait in for them, I recently ordered a Stream box and the order was added to the appointments page online as soon as the chat was complete, does anybody know if the same happens for wifi pods? Keen to fix my drop outs as I work from home and need a decent signal.
Thanks!