WiFi Pod Problems Since Upgrading to Hub 5
A few weeks ago, I contacted Virgin Media about problems I’d been having with my home Broadband connection. I managed to get upgraded to the Hub 5 but then had a problem where it wouldn’t connect to the WiFi Pod I have. Someone from Virgin then reset the hub remotely and it connected. However, the Pod has then been showing as only either a “Fair”, “Poor” or “Unknown” connection in the VM Connect App. This afternoon, my family have then told me they had no connection on their mobiles, which I eventually resolved by turning the Pod off.
There’s obviously some sort of problem with the Pod or the connection between the Pod and the Hub. Can anyone please help? I’ve tried putting the Pod in different rooms in the house, including even the room the Hub’s in. But, nothing seems to improve it.