Silverfin84
2 years agoJoining in
WiFi pod order
Can someone from VM please contact me as I am unable to order my 1st WiFi pod via the connect app. I am on the volt 500 package so am eligible for the WiFi max guarantee.
Can someone from VM please contact me as I am unable to order my 1st WiFi pod via the connect app. I am on the volt 500 package so am eligible for the WiFi max guarantee.
Hi Silverfin84 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options
Regards,
Daniel