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Silverfin84's avatar
Silverfin84
Joining in
2 years ago

WiFi pod order

Can someone from VM please contact me as I am unable to order my 1st WiFi pod via the connect app. I am on the volt 500 package so am eligible for the WiFi max guarantee. 

1 Reply

  • Hi Silverfin84 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options

    Regards,
    Daniel