Forum Discussion

Schu32's avatar
Schu32
On our wavelength
2 years ago

Wifi Pod just flashing blue

I have a WiFI pod for a black spot in my spare room, After noticing that my internet connection was intermittent, I found my WiFi pod is just continuously flashing blue.  Iโ€™ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet,  however itโ€™s still starts with green light then goes to to constant blue light flashing.  The Virgin connect app just says no pod detected. I have tried the WiFi troubleshooting and still nothing. Any advice ?

  • Hi Schu32, thank you for your post.

    We're sorry to hear about the problem you've been experiencing ๐Ÿ˜”

    I can see you've spoken to the team since you posted. Have they managed to rectify this for you?

    Regards,
    Daniel

    • Schu32's avatar
      Schu32
      On our wavelength

      Yes, They are sending me a replacement, hopefully I can get back online in my office. Thanks Daniel

      • Beth_G's avatar
        Beth_G
        Forum Team

        Pleased to hear that Schu32

        Let us know if you need any further assistance ๐Ÿ˜Š