smelt something last few days & just noticed this where our downstairs WIFI POD was. Of course unplugged now but anyone else seen this ?
Customer service do you propose someone collects & checks this unit please ?
It's really important that this is quickly reported to Trading Standards https://www.tradingstandards.uk/consumer-help/
VM quick fix pods are a risk at lest the hubs was more well tested not to be a fire hazard
It's really important that this is quickly reported to Trading Standards https://www.tradingstandards.uk/consumer-help/
Hi scotty500
Welcome to our community forums and thank you for your first post. Sorry to hear you experienced this with your WiFi pod. We can understand your concern and want to do our best to look into this. We want to assure you that your safety matters to us. To best look into this we have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
This is not the first time reported. https://community.virginmedia.com/t5/Networking-and-WiFi/WiFi-Pods-replacements-black-white-versions/m-p/5529227
