Forum Discussion

Cantdogames's avatar
Cantdogames
Joining in
6 months ago

WiFi pod faulty I've called 4 times for replacement and it's been a month

WiFi pod faulty been flashing white for a month I've called 4 times between waiting 10 days for the replacement and now it's been a month and still nothing 

  • My wifi pod had been flashing white and not connecting for a whole month, and I've called up 4 times now and each time they said they would send out a new one but still not received anything

    • Robert_P's avatar
      Robert_P
      Forum Team

      Hello Cantdogames

       

      Sorry to hear of the Pod replacement issues, we understand the frustration this has caused.

       

      We can see you have spoken to the team since posting, we trust they were able to assist and offer a resolution during the call.

  • legacy1's avatar
    legacy1
    Alessandro Volta

    just give up and get your own better wifi router with 1Gb ports that will solve your problem with hub in modem mode

  • Client62's avatar
    Client62
    Alessandro Volta

    Has the VM Pod stopped working with a VM Hub 4 ?

    If Yes, has the VM Connect app been installed on any of your families mobile devices ?