WiFi pod black
My WiFi pod black was connected to my router, I have been sent a new router and after installing it my WiFi pod black won't connect to the new router, all it does is flash white for hours and won't connect
Forum Discussion
6 Replies
Your pods are supposed to connect to your new HUB automatically, however, it requires VM to link them to your new HUB, which doesn't always happen.
Should I just call them and ask them to link it?
Bob33 wrote:Should I just call them and ask them to link it?
Sure, or wait a few days for a reply on here.
Try this:
- Let the pod turn on. Leave it a few minutes to boot.
- Press and hold the reset button on the back for 30 seconds.
- Wait another minute.
- In the VM Connect App top right hand corner. Click on the [+] icon to add a new pod to put the router in pairing mode.
Just tried that and the app still stays he can't detect the WiFi pod
- Paul_DN
Forum Team
Hi Bob33,
Thank you for reaching out to us in our community and welcome, sorry to see your Black Pod stopped working when you had a new Router fitted, I can see there was a lot of advice given from our community, has this connected since your last post?
Regards
Paul.
