Forum Discussion

TonyBo's avatar
TonyBo
Just joined
11 hours ago

Wifi extenders for Ring Camera

Can anyone advise if me about Wifi extenders? We have Ring Camera that we want to install on fence at the rear of our property. Our Hub3 is located about 30meters away and we can’t get a signal. The wifi range indoors is poor so it’s not surprising. The kitchen only gets average  17mbps download and 11mbps uploads when running a test via the  virgin connect app. We have just renewed contract to M350 but will we be able to order a the Mesh Wifi pods as part of this contract ? Or are there any other compatible wifi extenders we can use? I’ve looked through the forums here and can see ordering a pod is a no nightmare and can’t see how to get one.
Thanks

3 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    11 hours ago

    Not surprising you can't get a signal 30m away. Not only will your signal be weak but you'll be getting interfering signals from other houses. VM only send Pods for rooms not covered. 

    A wired WiFi access point on a window sill in view of the camera might just work. Can you run an ethernet cable to the camera? 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    9 hours ago

    Best to get a PoE camera and forget about trying to use WiFi. 

  • newapollo's avatar
    newapollo
    Very Insightful Person
    7 hours ago

    A word of advice from VM's own pages regarding both the black and the white WiFi pods and Ring Doorbells (which probably pertains to the cameras too)

    https://www.virginmedia.com/help/how-to/broadband/wifi-pods

    For some reason, Ring doorbells can occasionally – and unfortunately – disconnect themselves. When this happens with your doorbell, you’ll need to reset them manually in order to reconnect them to your WiFi.

    EDIT - Also, you say you've just "renewed contract to M350".   The WiFi pods that VM provide are an additional £8 per month unless you are on a Volt package, or have a Gig1 or Gig2 broadband connection. See https://www.virginmedia.com/help/how-to/broadband/order-wifi-pods

    You can also claim up to 3 WiFi pods by having a multiroom TV package (although the first additional Stream TV set top box is an extra £10 a month)

     https://www.virginmedia.com/tv/multiroom