Getting sick fed up of the lack of decent internet from virgin. We are supposed to have volt 350, the signal in the house is forever cutting off, router has already been replaced and had an engineer visit and apparently there’s no issue.
PODs won’t connect and at least twice a week our internet goes down without warning. It’s Beyond a joke now and that’s before the prices go up by a ridiculous amount in just over a week.
You might be getting decent internet just not by wifi so test by wire if wire is fine you have the option to get a better wifi router with 1Gb ports and put hub in modem mode
Forum TeamHey crnmck, thank you for reaching out and we are sorry to hear you are having some connection issues.
We can see you are currently in DM with my colleague please do go back to this message if you need any further help
Note the Intermitted signal in your area try to find out when it is expected to be resolved.
Use both methods :
Call the local fault line: 0800 561 0061 – this is an automated number.
https://www.virginmedia.com/help/check/status/identification/identify
