Forum Discussion

Rachell345's avatar
Rachell345
Tuning in
2 months ago

WiFi booster sounds like it’s going to take off!

Hi my white hexagonal WiFi booster sounded really loud last night and was really hot. Sounded like fans? Now WiFi has dropped out. Any help please? Thanks 

5 Replies

  • Getting in contact is proving difficult - was hoping someone would reply here - can’t seem to just call up and explain the situation,  the bot wants to turn WiFi off and reset it and all sorts! - kids playing/homework so that wouldn’t go down too well! 

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team

      Hi Rachell345 

      Welcome to our forums, and sorry to hear you are having a WiFi pod fault. We can understand your concern, and we want to do our best to help. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

      Thanks,

    • Cardiffman282's avatar
      Cardiffman282
      Community elder

      Yeah VM prefers not to talk to its customers. If you wait a couple of days the VM forum team will get to you.