Forum Discussion

Andybeech1993's avatar
Andybeech1993
Joining in
2 years ago

Why is modem mode unstable?

Hi,

Has anyone else found on the hub 5 the modem mode is unstable. I have connected a tplink ax 

  • Well for some reason it deleted half the context.

    I have a tp link ax20 connected to hub 5 In modem mode, which worked find with the hub5 in router mode but since swapping to modem mode it has become unstable.

    • Tudor's avatar
      Tudor
      Very Insightful Person

      I’ve never used my Hub5 in router mode, always in modem mode and it’s been very stable. When in router mode the hub has much more work to do, DHCP server, WiFi and network switch. Router mode should be much better as all hubs have a low powered CPU. Have you taken a look at your circuit stats?

      • Andybeech1993's avatar
        Andybeech1993
        Joining in

        So far in my WhatsApp chat with vm the person seems against 3rd devices as all they told me to do is go back to router mode there for completely ignoring the fault.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    +1 for Tudor    I use my Hub 5 in modem mode as well, and it's always performed well.  Well, except for the previous one that had a hardware fault .....   😉

    • Cawsie's avatar
      Cawsie
      Up to speed

      I had an ax6000 connected to mu hub 5 in modem mode. Forever losing wifi connectivity especially my samsung phone. Sold the ax6000, hub 5 now in router mode and honestly 100% better than before. Yet to lose wifi at all. Check out tp link forums and you'll see

      • Adduxi's avatar
        Adduxi
        Very Insightful Person

        Sounds unfortunate really.  I use a non wifi router with 3 PoE wifi access points, and never have any wifi issues.  The Hub 5 is in modem mode.  I guess every house requires a different solution.  🙂

  • Thanks for the replies, how do I check the circuit stats?

    It's just odd how it was stable in router mode on the hub 5 and my devices were connected to the ax20 with no loss of connection?

    • Tudor's avatar
      Tudor
      Very Insightful Person

      How to get stats from a VM hub (no need to logon to the hub)

      Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode

      • Click on the “> Check router status” button
      • Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
      • Click on the “Upstream” tab, copy the text and paste into your reply
      • Click on the “Networking” tab, copy the text and paste into your reply.
        • Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.
  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Okay, can you post the power levels and network log please. It may be your circuit is faulty and nothing to do with your Router. 

      • Tudor's avatar
        Tudor
        Very Insightful Person

        Please provide full stats as detailed below, not photos:

        How to get stats from a VM hub (no need to logon to the hub)

        Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode

        • Click on the “> Check router status” button
        • Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
        • Click on the “Upstream” tab, copy the text and paste into your reply
        • Click on the “Networking” tab, copy the text and paste into your reply.
          • Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.