Forum Discussion

NoGGy's avatar
NoGGy
On our wavelength
6 months ago

Why does VMConnect not work with Hub5x?

When this was sold to me, I was told this would work. No further update after 12 months of having this service

10 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Does device pausing exist and work in the Hub 5x admin menus ?

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Forget the wretched Connect app.

    Log into the Hub with a browser and do the job properly. 

    • NoGGy's avatar
      NoGGy
      On our wavelength

      Gives essentially no options apart from blocking devices completely. 

  • Client62's avatar
    Client62
    Alessandro Volta

    I'm waiting to read "I paused an unknown device and now my Tesla will not charge".

    • NoGGy's avatar
      NoGGy
      On our wavelength

      Fortunately, I don't own an electric car and never will and also have an iq over 100 lol

  • Client62's avatar
    Client62
    Alessandro Volta

    "blocking devices completely" by MAC Address is exactly what the Connect app offers for a DOCSIS connection.

    MAC Address filtering can easily be evaded by any current mobile or laptop.

    • NoGGy's avatar
      NoGGy
      On our wavelength

      True, done easily with VPN etc. But I have young kids who don't have that knowledge yet. So it's easier for me to click "pause" on my son's Xbox then block the entire Mac address. 

  • Client62's avatar
    Client62
    Alessandro Volta

    When they Google 'xbox change mac address' ... boom it is game over !