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HJones84's avatar
HJones84
Joining in
2 years ago

Why a week to fix?

We have had on and off Internet for the past week, I have checked the status etc and it says they know about the fault and there is an estimated fix date of 27th March.

Why is it estimated to be a whole week to fix it? Yesterday it said engineers were on the way!?? 

I hope / assume we will be reimbursed for the service we have paid for and not received?