Forum Discussion

dfw's avatar
dfw
Joining in
2 months ago

White wifi pod connection unknown

Hi I have 3 wifi pods 2 of which are displaying great connection in the virgin connect app the 3rd is displaying unknown connection .All 3 have an Ethernet connection to the hub3 .I have tried rebooting and swapping wifi pods to determine if issue is with the cat6 cable also removed the Ethernet cable and tried rebooting the pod without a result.It displays flashing light on reboot but unknown connection 

    • dfw's avatar
      dfw
      Joining in
      2 months ago

      Software version 9.1.2208.100

       

      • Nathan_B's avatar
        Nathan_B
        Forum Team
        2 months ago

        Hi there dfw 👋 Welcome to our forum and thanks for your post 😊

        Sorry to see that this connection isn't showing, this certainly is an odd one. I'll pop you a PM to confirm some details so this can be checked further.

        Regards

        Nathan