Forum Discussion

dfw's avatar
dfw
Joining in
2 months ago

White wifi pod connection unknown

Hi I have 3 wifi pods 2 of which are displaying great connection in the virgin connect app the 3rd is displaying unknown connection .All 3 have an Ethernet connection to the hub3 .I have tried reboot...
Client62's avatar
Client62
Alessandro Volta
2 months ago

What is the software version of the Hub 3 ?

  • dfw's avatar
    dfw
    Joining in
    2 months ago

    Software version 9.1.2208.100

     

    • Nathan_B's avatar
      Nathan_B
      Forum Team
      2 months ago

      Hi there dfw 👋 Welcome to our forum and thanks for your post 😊

      Sorry to see that this connection isn't showing, this certainly is an odd one. I'll pop you a PM to confirm some details so this can be checked further.

      Regards

      Nathan