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crnmck's avatar
crnmck
Joining in
2 months ago

White Pod won’t connect

We had a white pod delivered last year and had to unplug it as it played havoc with my fiancé’s work laptop. We are looking to get the Pod back in use, I’ve plugged it in, in various parts of house downstairs and currently it’s in same room as the router and yet it won’t connect to the hub and doesn’t show on the VM connect app and device is constantly blinking a white light, can anyone help me get this hooked back up to our hub please? 

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 months ago

    Hello crnmck,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your pod at the moment. 

    I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L