what we don't know is if it upstream or downstream with that latency test I'm guessing downstream
Why yes their would be excessive latency given how the test works it floods the downstream with the hub rate limiting and buffer your connection.
It why VM should not be doing auto speed tests on hub in router mode.
legacy1 wrote:what we don't know is if it upstream or downstream with that latency test I'm guessing downstream Why yes their would be excessive latency given how the test works it floods the downstream with the hub rate limiting and buffer your connection.It why VM should not be doing auto speed tests on hub in router mode.
Whilst seeking to keep an open mind and thus still appreciating any post unaccompanied by any evidential data the use of “we” and “guessed” does’nt add any credibility……. IMHO….
Since “my” continued results of latency exceeds 10s (and jitter >200ms) are “apparently” using “SamKnows” servers for Hub3 yet also WiFi but unsupported (yet) by any other non VM. Connect diagnostic then obvious “comment/query” will also include:
1. Is this a SK ISSUE?
2. Or a VM “overlay” on specific Hub?
3. Does a v11 Hub3/different NMS soft/firmware/or Hub4-5 experience similar Excess latency/jitter?
Upgrade to IOS 16.3 still results in same excess….. AND ….
AFTER 7 ELAPSED,5 WORKING DAYS READERS WILL NOTE THAT VM FT HAVE NOT YET REPLIED!
Enquiring minds would still appreciate the courtesy of official VM acknowledgement of symptom even if potential answer or escalation exceeds FT diagnostic expertise and/or authorisation!
Thanks for your post on our Community Forums horseman and welcome back to our Forums.
Sorry to hear of the latency issues that have been flagged on the Connect Application.
Can you please confirm if you experience latency on just this one device or multiple?
Having ran a flow on your hub, no issues appeared to be present.
Kindest regards,
David_Bn
"AFTER 7 ELAPSED,5 WORKING DAYS READERS WILL NOTE THAT VM FT HAVE NOT YET REPLIED! "
It takes a long time to ‘draw the short straw’ to find out who is going to concoct a reply for you.
I expect a Samknows Realspeed test would show all is fine for this service.
https://www.samknows.com/realspeed/
Once again this is the defective VM Connect App report where the Hub latency and jitter figures are 1000x too large.
Note the WiFi latency and jitter are fine.
David_Bn wrote: ……….
Thanks for your reply David and appreciate the “delicate political pressures inflicted by your management” but I/we do need to correct some potential “ambiguities” to clarify any misconceptions a 3rd party “reader” may infer on our hopefully ongoing constructive forum discussion.
So initially I’ve enumerated your response and replied ad seriatim:
Otherwise whilst I’m grateful for your response I don’t want to mislead you into wasting MY TIME as demonstrated by some of your colleagues in my other thread! 😉
horseman wrote:David_Bn wrote: ……….
- and welcome back to our Forums.
- Can you please confirm if you experience latency on just this one device or multiple?
- Having ran a flow on your hub, no issues appeared to be present. ……….
Thanks for your reply David and appreciate the “delicate political pressures inflicted by your management” but I/we do need to correct some potential “ambiguities” to clarify any misconceptions a 3rd party “reader” may infer on our hopefully ongoing constructive forum discussion.
So initially I’ve enumerated your response and replied ad seriatim:
- I’ve not “returned per se” to these Fora, as you could tell (if VM management allowed you both time & authorisation) to check the Web server stats since H&S Forum inception back in c2009?
- I can confirm (again as per my OP) that we regularly use 2 IOS ( iPad Pro devices) and regularly record multiple network stats on 4thgen iPad but don’t (due to screenshot config issues on my other( 1gen ) iPad Pro) record comprehensive daily stats.I can take screenshot via my 4gen iPad. Eventually I may have time to also x-check with my 2018 15” MBP and also Android Domo smartphone. However, that said….
- Non sequitur: Excess latency/jitter may well not display on your Hub Flow tests- as you have not defined any(nor comprehensive) test parameters? ….YET, and this only occurs on VM Connect app so if you wish to provide an evidential comparison with any degree of credibility you will need to provide a lot more detail comparative to my OP at top of this thread.
Otherwise whilst I’m grateful for your response I don’t want to mislead you into wasting MY TIME as demonstrated by some of your colleagues in my other thread! 😉
I'll translate that:
@FORUMTEAM
Please accept that the Connect App is flawed and provide me with a date when it will be corrected.
David_Bn wrote:………. ……._FT1: Can you please confirm if you experience latency on just this one device or multiple?
FT2: Having ran a flow on your hub, no issues appeared to be present. ………..
Now (a calendar month) since you attempted to “correctly” respond (unlike your colleague that responded to a different thread) to this thread Dave. I’ve enumerated your questions above (FT=ForumTeam) and answered “ad seriatim” below with further updates(H=Horsy):
H1: As already mentioned previously this occurs on both an IPad Pro (4th gen) and iPad Pro(1st/2nd gen). …. But see below…
H2: while you may not see any issue on your “Flow Test” allegedly on my “Hub” then you don’t comment on time/date you tested so I can attempt to correlate with my records? You also don’t comment on other user’s post with Android that experienced similar excess? …..and in other user threads!?!
I have had 75min interview with Milkshake research group (on behalf of Liberty Global) regarding potential future improvements on VMCONNECT which are unfortunately limited by a NDA, but I can reveal data prior to (& after) their NDA which is already in public domain:
Perhaps you (or a more technically experienced/knowledgable colleague) would kindly attempt another answer?
I’ll move to bold capitals.
WHY IS THE FORUM TEAM SWERVING THE ACTUAL QUESTION?
WHEN WILL THE WRETCHED CONNECT APP ACCURATELY RECORD LATENCY?
