Forum Discussion

Ingano's avatar
Ingano
Joining in
15 days ago

VM connect app not connecting with hub 3

My VM connect app not connecting with hub 3. I'm not able to connect  devices with WiFi.  I pause my children devices and app stop working and now can't connect with WiFi. I tried reset router, delete app and download again  but didn't solve the problem. 

 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The VM app is very iffy, always use the web page on 192.168.0.1 You will probably have to do a pin-hole reset to get out of the current situation. It’s best to not use the app.

  • Client62's avatar
    Client62
    Alessandro Volta

    Why pause a childs's device when they can simply revert to using a mobile hot spot ?

  • Hello Ingano,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Connect App not being able to connect to your router. Have you been able to get your issues resolved or do you still require further assistance?

    Kind Regards,

    Steven_L