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savvy111's avatar
savvy111
Tuning in
2 years ago

VM 1GIG TPLink Router - Broadband goes down daily

Hi all, I have VM 1GIG Broadband package in modem mode using an Omada TP-Link Router and LAN, AP’s etc. Roughly on a daily basis the broadband goes down, there’s no distinct pattern and it occurs m...
1gb
1gig
down
Omada
speed
savvy111's avatar
savvy111
Tuning in
2 years ago

Thanks @carl_pearce, I average around 40mbps for upload so definitely something not right there!

My hub info:

Hub 5 device information

The information below shows current status of this Hub 5.

Standard specification compliant:DOCSIS 3.1
Hardware version:1.2
Software version:LG-RDK_6.9.35-2302.6
Cable MAC address:aaaaaaaaaaaaaa
Cable modem serial number:aaaaaaaaaaaaaa
System up time:1day(s)12h:1m:53s
Network access:Allowed
 
Here's the latest and live BQM:
 
 
@lee_r what are the next steps to get this resolved?
  • Lee_R's avatar
    Lee_R
    Forum Team
    12 months ago

    Hi savvy111 thanks for getting back to me.

    I am going to send you a private message. Please keep an eye on your inbox on the top right of your screen.

    Regards

    Lee