You can try the 10dB attenuator to see if that improves ( lowers ) the downstream power figures. You can even try both attenuators ... but look carefully at the outcome, -7 to +7 dBmV is the preferred range.
The upstream, remember the direction, this power level is showing how strongly the VM Hub is transmitting to the street cabinet. The real concern here is the channels are not all holding at QAM 64, suggesting there is an SNR issue in the locality. As the power levels are not high, the issue may be affecting everyone local to you.
Hi I put the 10db forward path attenuator on and took the 6db one off but straight away I noticed that videos were freezing/lagging so I put the 6db one back on again, but now power levels are going over 10dbmv again, what do I do now? Can virgin send me a 10db attenuator or should I request an engineer to adjust the power levels in the cabinet? Also upstream levels were all at 64qam but now are playing up again, so much for upgrading our service.
| Password | Show |
| 1 | 202750000 | 9 | 38 | 256 qam | 9 |
| 2 | 210750000 | 9 | 38 | 256 qam | 10 |
| 3 | 218750000 | 9.1 | 38 | 256 qam | 11 |
| 4 | 226750000 | 9.3 | 38 | 256 qam | 12 |
| 5 | 234750000 | 9.3 | 38 | 256 qam | 13 |
| 6 | 242750000 | 9.1 | 38 | 256 qam | 14 |
| 7 | 250750000 | 9.3 | 38 | 256 qam | 15 |
| 8 | 258750000 | 9.4 | 38 | 256 qam | 16 |
| 9 | 266750000 | 9.5 | 38 | 256 qam | 17 |
| 10 | 274750000 | 9.5 | 38 | 256 qam | 18 |
| 11 | 282750000 | 9.5 | 38 | 256 qam | 19 |
| 12 | 290750000 | 9.5 | 38 | 256 qam | 20 |
| 13 | 298750000 | 9.9 | 38 | 256 qam | 21 |
| 14 | 306750000 | 9.6 | 38 | 256 qam | 22 |
| 15 | 314750000 | 9.9 | 38 | 256 qam | 23 |
| 16 | 322750000 | 10 | 38 | 256 qam | 24 |
| 17 | 330750000 | 10.3 | 38 | 256 qam | 25 |
| 18 | 338750000 | 10.4 | 38 | 256 qam | 26 |
| 19 | 346750000 | 10.3 | 38 | 256 qam | 27 |
| 20 | 354750000 | 10.1 | 38 | 256 qam | 28 |
| 21 | 362750000 | 10.1 | 38 | 256 qam | 29 |
| 22 | 370750000 | 10.3 | 38 | 256 qam | 30 |
| 23 | 378750000 | 10.1 | 38 | 256 qam | 31 |
| 24 | 386750000 | 10 | 38 | 256 qam | 32 |
| 1 | Locked | 38.9 | 5 | 0 |
| 2 | Locked | 38.9 | 9 | 0 |
| 3 | Locked | 38.6 | 7 | 0 |
| 4 | Locked | 38.6 | 13 | 0 |
| 5 | Locked | 38.9 | 9 | 0 |
| 6 | Locked | 38.6 | 8 | 0 |
| 7 | Locked | 38.9 | 11 | 0 |
| 8 | Locked | 38.6 | 11 | 0 |
| 9 | Locked | 38.9 | 10 | 0 |
| 10 | Locked | 38.9 | 9 | 0 |
| 11 | Locked | 38.6 | 10 | 0 |
| 12 | Locked | 38.9 | 12 | 0 |
| 13 | Locked | 38.9 | 14 | 0 |
| 14 | Locked | 38.6 | 7 | 0 |
| 15 | Locked | 38.6 | 7 | 0 |
| 16 | Locked | 38.9 | 11 | 0 |
| 17 | Locked | 38.9 | 7 | 0 |
| 18 | Locked | 38.9 | 9 | 0 |
| 19 | Locked | 38.9 | 9 | 0 |
| 20 | Locked | 38.6 | 11 | 0 |
| 21 | Locked | 38.9 | 9 | 0 |
| 22 | Locked | 38.9 | 6 | 0 |
| 23 | Locked | 38.6 | 9 | 0 |
| 24 | Locked | 38.9 | 19 | 0 |
| Password | Show |
| 1 | 49599926 | 36.5 | 5120 | 64 qam | 1 |
| 2 | 36600054 | 36.3 | 5120 | 64 qam | 3 |
| 3 | 30100000 | 36 | 5120 | 64 qam | 4 |
| 4 | 43100073 | 36.5 | 5120 | 64 qam | 2 |
| 5 | 23600005 | 36 | 5120 | 32 qam | 5 |
| 1 | ATDMA | 0 | 0 | 0 | 0 |
| 2 | ATDMA | 0 | 0 | 0 | 0 |
| 3 | ATDMA | 0 | 0 | 0 | 0 |
| 4 | ATDMA | 0 | 0 | 0 | 0 |
| 5 | ATDMA | 0 | 0 | 3 | 0 |
hi
