DontSubToVM
17 hours agoOn our wavelength
Virgin Media Broadband still as unreliable as usual, if you see this and consider going with VM, DO NOT
Title.
Engineer came 3 weeks ago after complete loss of service (even though hub and website said all is fine)
Engineer confirmed issue with wiring at the exchange (because other engineers don't give a f about doing their job properly and overload your connection) and fixed it for me
Not even 2 weeks later I dont have broadband again. Went away for a week, and it's now intermittent at best. So Im back to using cellular data.
I am logging every outage and loss of service and will involve ombudsman to help me claim compensation. I am sick and tired to be forced to use VM because they have the monopoly on fibre in my area and not getting the services I pay a premium for.