Forum Discussion

mobo99's avatar
mobo99
Settling in
2 days ago

Virgin Hub Modem Mode Question

Hi, can anyone tell me if I put the Virgin hub into modem mode will I be able to use the single working (port 1) Ethernet port to access the internet from my laptop or when its connected to my tv?

Also can I add a 5 port network switch to this single working Ethernet port to allow more connections?

If the above is not possible could or would I have to add a non-wifi modem to the working port on the hub and then use all the ports on the new modem.

The aim of this is to remove wifi as a connection option.

Thank you in advance for your assistance.

12 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 days ago

    Can't you just turn off the Hub's wifi? 

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 days ago

    In modem mode you can only connect one device to a VM hub, this is usually a router, but could be a single device. You cannot connect a switch to the hub and use multi ports on the switch in modem mode. I have never tried it, but you cannot connect perhaps turn off WiFi on the VM hub. Why do you need WiFi turned off? Cannot you just rename the SSIDs to something like ‘WiFi-not-to-be-used’.

    • mobo99's avatar
      mobo99
      Settling in
      2 days ago

      Thanks, so in modem mode one item ie a laptop can be connected via ethernet and will work ok?

      • legacy1's avatar
        legacy1
        Alessandro Volta
        2 days ago

        Yes the hub in modem mode allow one source MAC for one WAN IP to have many devices they need to come from this one MAC by this one WAN IP. Most get a router that does NAT you can get high end routers without wifi 

  • mobo99's avatar
    mobo99
    Settling in
    2 days ago

    I did not realise that was an option. I have a customer who wants to remove the Hub completely so there is no WiFi in the property, which is not possible as Virgin will not allow their Hub to be removed.

    I thought about putting the router into modem mode as it makes it passive then the above questions. 

    Is it possible?

    • Adduxi's avatar
      Adduxi
      Very Insightful Person
      2 days ago

      Yes in modem mode the Hub is just a modem, no other functions, no WiFi etc.  Just connect a non WiFi router and your Customer will be happy.  For example Draytek Vigor 2927 

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 days ago

    The. Router I use does not have WiFi, it’s a UniFi UDM Pro, but it has many sophisticated functions, unfortunately will cost you £360.

  • Client62's avatar
    Client62
    Alessandro Volta
    2 days ago

    We we do not read is why one would turn off Wi-Fi on a VM domestic connection. 
    It would be good to understand the logic of this unusual request.

    One can easily disable the Hub's Wi-Fi in the admin menus and given the very basic nature of the questions in this thread that might be the safest option as both the laptop and TV can be connected to the Hub by network  cables and both used at the same time i.e in the intended manner.

    Modem mode and jumping 1 network cable between several devices might be technically possible, but it is not advisable and not convenient.  How many day & night calls are you looking to field that begin ... "Our internet is not working AGAIN !"


    • legacy1's avatar
      legacy1
      Alessandro Volta
      2 days ago

      But the turn off WiFi does not always stay off from what I read.

  • mobo99's avatar
    mobo99
    Settling in
    5 hours ago

    Modem mode it is! One port will work fine for this person. 

    All of your input is appreciated, thanks.