Hi,
The Virgin Connect App is listing an iPhone that I don’t recognise. The phone concerned is not connect to my hub or WiFi and there is no ip address listed for it. Could this be that the the app is picking up a phone in a neighbouring house? I’ve paused the connection just in case.
Hope someone can help.
Thanks
Many thanks. It’s got the name QLOCOM which seems to be a WiFi extender perhaps?
Many thanks for relying. We have 2 iPhones in the house. Both are correctly listed. We have some old phones that have been switched on since the Connect App was installed.
what’s a fluke Mac randomisation btw?
Thanks again.
what’s a fluke Mac randomisation btw?
Most modern device use a MAC randomisation for security, it just picks a random MAC address for the device, so a specific device can't be identified by it's MAC address. So, you can't rely on this method of MAC addressing, for example, blocking access to your Hub. You may block a device, but the next day it will have another MAC address, and therefor will be able to bypass the previous days block. Makes sense?
Did you ever have an iPhone at some stage? AFAIK the connect app uses a backend database and this may be an old connection showing up. Have you tried clearing the app cache and/or reinstalling the app?
It may also be a fluke MAC randomisation? I doubt if it is a neighbours phone btw.
