NorrisMJ
20 days agoJoining in
Upgrade Hub 4 to Hub 5 (or 5x)
Hi
I am on the 1Gig service and have a Hub 4. I cannot run WPA3 or WiFi 6 on this hub and would like to upgrade to a Hub 5 or 5X. A bonus would be the faster ethernet ports the 5 and 5x have. How can I get my hub upgraded?
Thanks
Mike
If you are out of contract you have a small position of strength. You could talk to sales on the telephone and offer to recontract on condition that they provide you with a Hub 5. You'll need to find a way of having that confirmed in writing and you can, of course record your call!