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RedVelvet0456's avatar
RedVelvet0456
Joining in
11 days ago

unable to connect by ethernet to work pc

Hi, so i’m trying to connect my work pc by ethernet. the pc can recognise somethings connected but i don’t have an internet connection, the same ethernet cable works fine on my personal laptop it’s just my work pc it doesn’t connect to. i’ve spoken to my works IT department and they’ve told me to speak to virgin media as they need to allow my network but when i spoke to them, they didn’t seem to know what i was on about. wondering if anyone has had any similar issues or knows a solution? 

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    9 days ago

    Hey RedVelvet0456, thank you for reaching out and we are sorry to hear you are having some connection issues, also a very warm welcome to the community.

    Just to confirm is this  VPN issue? If so we do not block VPN's nor support them.

     

  • legacy1's avatar
    legacy1
    Alessandro Volta
    9 days ago

    Get your own router with 1Gb ports put hub in modem mode and change your DNS to 1.1.1.1  or 8.8.8.8 

  • fronty's avatar
    fronty
    Tuning in
    8 days ago

    Click on the start menu and type CMD, select open, then type the following:

    ipconfig/all

    Do a screen capture and post it here, if it goes off the top of the screen scroll back and take multiple screen captures and post them all here. SHIFT + PrtSc will normally do a screen capture.