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willsetten
Joining in
11 months ago

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

For the last few weeks I've noticed my router periodically turning itself off. When looking at the router network log, I see this:

25-06-2024 09:31:04criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=XXXXXXXXXXXXXX
25-06-2024 09:31:03criticalCable Modem Reboot because of - HW or Power-On Reset

Alongside this the speeds I get are around 400meg below what I should be getting. Very frustrating on a service I pay very good money for.