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romokdu2's avatar
romokdu2
Joining in
7 months ago

SSID keeps turning on by itself

I use a different router instead of Virgin media for Wi-Fi. I haven’t got my super hub in modem mode as I still use its Ethernet ports.

I turned off SSID from the super hub settings so they don’t appear on available Wi-Fi networks but for some strange reason it return. I have also received automated emails from virgin to say that they noticed I haven’t got smart Wi-Fi enabled and so they automatically switched it back on and that’s when I also happened to notice the SSID that I deliberately turned off has been switched on returned… several times

Anyways to prevent this?

3 Replies

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  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    Yes, when the VM Hubs are in Modem mode the internal W-Fi is disabled.

    In Router mode we are never free totally from the tinkering hand of VM's Wi-Fi policy.

    If you have the VM Connect app installed you will see constant attempts to re-enable
    Smart Wi-Fi so as to support VM's nasty Pods.


    Operating a similar system to you, we have the Hub Wi-Fi enabled and have two Wireless Access Points,
    all SSID / Passwords are set to be the same, we do not have the Connect app installed on any device and we are not seeing any pressure or messages suggesting Smart Wi-Fi needs to be re-enabled.  Think of the Hub Wi-Fi as being a free Wi-Fi AP.

  • Tudor's avatar
    Tudor
    Very Insightful Person
    7 months ago

    Run in modem mode, it overcomes a lot of problems. If you need extra ports, get a cheap network switch to use off your router, a 5 port one only costs about £15.

  • carguy143's avatar
    carguy143
    Dialled in
    7 months ago

    It sounds like something to do with Virgin "enrolling" more connections in their smart diagnostics as reported on ISP review the other day. Still, turning WiFi back on is a bit frustrating when you've specifically turned it off.