Forum Discussion

Grumblemore's avatar
Grumblemore
Joining in
3 days ago

Solid red light hub 3

Hi my router (hub 3) has started displaying a solid red light instead of the white light... Definitely red, not orange. I've tried unplugging overnight but the solid red light comes back as soon as the router is set up. I've tried resetting and then leaving overnight but the solid red light persists. The hub isn't hot and has plenty of air space around it. There is occasional signal dropping to various devices. Can anyone advise further please?

4 Replies

Sort By
  • Tudor's avatar
    Tudor
    Very Insightful Person
    3 days ago

    Please do a pin-hole reset and if the red LED persists the hub will need replacing.

    • Grumblemore's avatar
      Grumblemore
      Joining in
      3 days ago

      Hi I've tried the pinhole reset, but problem persists. Thanks for replying

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    3 days ago

    Hi Grumblemore,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear about the red light on the hub.

    We can certainly take a look into this if you're still having the issue. 

    I will private message you now. 

    ^Martin