amera outside my property keep going offline I never had a issue when I was with sky but since being with virgin which might I add is ment to be tree than sky for connectivity on wifi I want to order wifi pod but the vm connect app doesn’t give me the option to order any Help
Pods are not gong to help look at getting your own router with 1Gb ports and put hub in modem mode
I have the gig 1 hub 5
What difference does putting the router in modem mode make and will it cause issues with other devices linked to it thanks
Forum TeamHey Jonsxf, thank you for reaching out and a warm welcome to the community, I am sorry to hear you are having some connection problems.
I've taken a look and everything looks great from our side, your levels are very good all being in the green,
How has it been the last few days?
you need to look at a better the hub router mode is buggy
VM Smart Wi-Fi and use of Wi-Fi Auto channels can result in repeated Wi-Fi instability.
Try with Smart Wi-Fi Disabled, set 2.4GHz on Channel 1 or 6 or 11, try 5GHz on Channel 36 or 44.
