JoeUK82
11 months agoJoining in
Slow to no internet
Hi,
I'm running out of ideas for an issue I'm having and I work from home so it's not great..
I'm on 1 Gig and for the last couple of days PC has slow to no internet access. When I do a speed test (when it allows me to run it) I get around 8Mbps down and not even 0.5 up. This happens when I use WiFi and Ethernet.
I've reset the hub twice (Site and app suggested it both times) but it did help.. Any ideas on what it might be, please?
Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream
Cable Modem Status | Online | DOCSIS 3.1 |
Primary downstream channel | Locked | SC-QAM |
DOCSIS 3.0 channels | 31 | 5 |
DOCSIS 3.1 channels | 1 | 1 |