Slow or no internet until 5pm then suddenly starts working after 5.
I have M125, Hub3. I first noticed problems last Thursday, did a service status and it said there was an issue in my area, engineers working hard to fix it, taking longer than usual to complete. I kept checking back it it kept putting the fix time back another day etc. On Friday evening I thought it had come back and then got up Saturday morning and same problem again. Come to 5pm Saturday and suddenly starts working, same again on Sunday, Monday and Today. I finally managed to get through to someone this morning and was first told they been to fix it (which they hadn't). Then told the issue is in my home even though the checking from our end was done (automated phone call, didn't speak to anyone) and was told it was external. Does anyone know why it would be patchy or non-existent all day and then work fine after 5pm and continue working until I go to sleep. No idea what time it stops working buy when I wake up at 7 I'm having problems again. I have done a speed test and got this:
That speed test shows the circuit is working correctly. However you are being advised VM are working in the area, hence the loss of Broadband during working hours. I suspect they are changing or adding new cables? Any dates advised are just best estimates, not a definite fix date. Not much you can do really except wait for it to finish.
