Forum Discussion

HCW's avatar
HCW
On our wavelength
2 months ago

Signal booster

I have had a signal booster for a number of years and it has recently stopped working. The lights no longer come on on the main booster, meaning that the upstairs booster can't connect. Can anyone help please?

 

6 Replies

  • Cardiffman282's avatar
    Cardiffman282
    Wise owl
    2 months ago

    If they are of the old brick shaped type then unplug both as they are proven fire risks. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 months ago

    I’m guessing you are paying a monthly fee for these old, no longer supported, powerline adapters?  If so I would suggest you get them swapped for the new WiFi Pods.

    • Cardiffman282's avatar
      Cardiffman282
      Wise owl
      2 months ago

      And if you have been paying monthly how much have you paid in total to date for them out of interest? 

      • HCW's avatar
        HCW
        On our wavelength
        2 months ago

        They were included in the package, so no extra charge 

    • HCW's avatar
      HCW
      On our wavelength
      2 months ago

      Thanks

       I'll try to get them swapped 

      • David_Bn's avatar
        David_Bn
        Icon for Forum Team rankForum Team
        2 months ago

        Thanks for reaching out to us HCW, and welcome back to our Community Forums!

        Sorry to hear of the issues experienced with the Wi-Fi boosters previously issued to you.

        I'd be happy to look into this for you to see if these can be replaced for you.

        Check out the envelope in the top right hand corner for a private message from me.

        Thanks,

        David_Bn