Several outages a week, for several hours at a time
Hi, I recently signed up to the M500 Full Fibre package and a few months down the line I’m regularly getting outages (2-3 times a week) during the day that usually last a few hours at a time. I end up booking an engineer to come look at it, it’ll eventually resolve itself and I cancel the engineer, rinse and repeat. Whenever this happens and I check the broadband service status it says everything is ok. Does anyone have any ideas of what this could be? My area has only had fibre rolled out to it this year so initially I just assumed it was teething troubles that would smooth out. But frankly I’m getting sick of this poor level of reliability as I work from home and I can’t really afford for this to keep happening. Thanks.
