Forum Discussion

sunny12345's avatar
sunny12345
Joining in
5 months ago

security assessment scans

Hi there

my card machine provider wants to security assessment scans

the scan are failing due firewall settings on the virgin router 

they given me there details to add to the route setting but nor sure how?

IP Ranges 162.211.152.1-255

Subnet Mask (Short)162.211.152.0/24

Subnet Mask (Long) 162.211.152.0/255.255.255.0

  • Client62's avatar
    Client62
    Alessandro Volta

    Security scan is failing might equally be read as the firewall is working just fine !

    I don't recall anything like this from my time at Barclaycard.  Card processing machines are intended to just work on domestic / business ISP connections without need for adjustments.

    IP 162.211.152.1 lacks a DNS entry and appears to be Utah, USA. 

    Goodness only knows who it might be ...

    https://whatismyipaddress.com/ip/162.211.152.1

  • Hey sunny12345, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

    Just to confirm is the the card reader not taking payments due to that issue?

    How often has this happening?

    Who is the provider of the card reader?