Forum Discussion

antread's avatar
antread
Joining in
29 days ago

Request WiFi pods

Hi can you help me please, am looking to order some of the free WiFi pods. Have gone through the connect app and it gives slow speeds but the app takes me to the website and I visible way to order the pods. Any help would be much appreciated.

6 Replies

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  • legacy1's avatar
    legacy1
    Alessandro Volta

    They are not that good or stable and some times stop working.

    Look to get your own AP and wifi router with 1Gb or 2.5Gb ports and use hub in modem mode.

  • Hi Antread,đź‘‹

     

    We’re sorry to hear you’re having issues with your broadband and feel you need to request Wi-Fi pods.

     

     We can help with this! To proceed, we’ll need to access your account, which requires completing security questions. We’ll send you a private message shortly—please keep an eye out for it.

    • antread's avatar
      antread
      Joining in

      Hi Rebecca,

      Still no messages received sadly. 

  • Thank you. Will keep an eye out for the email. Nothing there yet

    • newapollo's avatar
      newapollo
      Very Insightful Person

      antread​ 

      Rebecca_Cl from the forum team advised she would send you a private message   -  that isn't an email message.  To access your private message you need to click on the envelope icon in the top right of the forum page. 

      • antread's avatar
        antread
        Joining in

        Hi. Yes this was what I checked. Still nothing there as of yet