The only way I have managed to reach out to Virgin is via this forum: please message me directly to explain how an exposed socket (potentially dangerous) from a previous customer can be removed from outside my house. Thank you.
Hi resident12345,
It will help the forum team if you include a picture of the exposed external socket
The cables are not a risk. Are you a current VM customer? If not you may find it difficult to get VM to fix this. If you are really concerned you can buy those covers from Am***n
Forum TeamHi Resident12345,
Thank you for your post and welcome to the community.
We can certainly take a look into the socket on the property.
I will private message you now to confirm your details.
^Martin
