Forum Discussion

rafiaamiri's avatar
rafiaamiri
Tuning in
5 months ago

Remote Access

Hi,

After enabling remote access how to access outside home wifi network what is the URL to access please advise

 

  • For our Hub 3,   "Admin >> Remote Access" & "Admin >> Info"    are one above the other.

  • Client62's avatar
    Client62
    Alessandro Volta

    Interesting our VM Hub has these option is greyed out.

    You will need the Public IP of the VM Hub and the Port numbers shown : 8443

    like this     xx.xx.xx.xx:8443    

    From the VM Hub  Admin >>> Info page find the WAN IPv4 :  xx.xx.xx.xx

    https://whatismyipaddress.com/     the IPv4 is also shown on this link.

      • Tudor's avatar
        Tudor
        Very Insightful Person

        If you cannot work out the navigation in the hub you should not even attempt remote access. My impression is that this facility was removed from all hub with updates quite some time ago.

  • Client62's avatar
    Client62
    Alessandro Volta

    For our Hub 3,   "Admin >> Remote Access" & "Admin >> Info"    are one above the other.

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey rafiaamiri, thank you for reaching out and just to confirm did the advice help or are you still needing some help?

  • Client62's avatar
    Client62
    Alessandro Volta

    Easy now, I am the grumpy old man before my first G&T of the evening approaches !

    Indeed Tudor is quite right about Hubs loosing the option to enable remote access.

    When I saw you have a Hub 3 my eyes nearly popped out as we also have a Hub 3 and it used to be possible to enable Remote Access but now I can navigate to that page but all settings are greyed out.  Remote Access can not be enabled.

    It would be very interesting to know if your Hub 3 is a different Hardware version
    or has a different Software version loaded.

    So from our Hub 3's Info page we have :

     

    Standard specification compliant: DOCSIS 3.0
    Hardware version: 10
    Software version: 9.1.2208.100