Forum Discussion

Coleman1980's avatar
Coleman1980
Tuning in
4 days ago

Relaying cables

We have redecorated our living room now we have far to much cable I do not won't to cut and do this myself but I was wondering how much virgin charge to do this and how would I go about arranging this. 

Many thanks for help in advance 

3 Replies

  • goslow's avatar
    goslow
    Alessandro Volta
    4 days ago

    £25 for a non-fault call out. Wait for a VM person to reply to arrange (may be up to a few days for a reply).

  • Bond0071's avatar
    Bond0071
    Joining in
    4 days ago

    You could always ask for a shorter cable and take old one out replace with new shorter one they dont charge  

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    2 days ago

    Hi Coleman1980, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've been left with far too much cable. As mentioned by goslow, there is a £25 charge for a visit. This is something we can certainly arrange for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,