Forum Discussion

samosa's avatar
samosa
Superfast
21 days ago

Rebooted hub high ping and buffering

Hi,

Moved router from top shelf to bottom shelve of cabinet, rebooted as had to feed in the cables but since rebooting, experiencing high pings and some buffering, are you able to check everything is ok?

 

3 Replies

    • Molly_T's avatar
      Molly_T
      Icon for Forum Team rankForum Team

      Hi Samosa 👋 Welcome back to the community forum! Thanks for posting. 

      Sorry to hear these concerns about your hub since you moved it, and re-booted. 

      It looks like there were some issues with your connection on the day of posting, but having checked again for you today - things seem to have settled down 🤞- hopefully it was a temporary issue! 

      Please let us know if you have further problems and we will happily investigate. Wishing you all the best! 🌞