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residency's avatar
residency
Joining in
22 days ago

Really slow internet

Hi all, posting again because i don't know where my topic went. Was wondering what to do with the internet, it's been slowing down for the past week. I have a look at the hub settings when this happens and all these settings keep popping up. Did a factory reset on it the other day and it was fine for a few days. 

Not really sure what to do with this! Slow down massively yesterday and was only getting 1-30mbps between devices, factory reset it again yesterday, rebooted a couple times. Still not luck, this morning seems to be fine but will probably slow down again in a few hours. 

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    20 days ago

    Hello residency,

     

    We're sorry to hear of the broadband speed issues experienced, we appreciate you taking the time to raise this via the forums and welcome to the community.

     

    We haven't been able to locate an account for you but are eager to assist further, I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.